A 120 inch crate, quoted in 47 minutes, delivered the next morning
Published
A fabricator in Concord needed a 120 inch crate moved from North York. The quote request came in through our website at 8:47 am. It was delivered at 11:34 the next morning.
A fabricator in Concord had a 120 inch crate ready at a crate shop in North York. It weighed 800 lb. They filled in the quote form on our website at 8:47 am on a Wednesday and wrote "need a step deck" in the commodity box.
Why it had to be a step deck
Ontario allows a loaded truck up to 4.15 m tall, about 13 ft 7 in. A flatbed deck sits about 5 ft off the road, so a 10 ft crate on a flatbed comes out near 15 ft. That needs a permit and a route survey, for a load that weighs less than a pallet of tile.
The lower deck on our step decks sits 42 inches off the road. 42 inches plus 120 inches is 162 inches, or 13 ft 6 in. Legal, no permit, no escort.
How the day went
| Time | What happened |
|---|---|
| Day 1, 8:47 am | Quote request arrives from the website |
| 8:52 am | Dispatch replies: does it need a tarp, and when is it ready? |
| 9:01 am | Customer: no tarp, ready now |
| 9:34 am | Dispatch quotes a dedicated step deck for the next morning, direct delivery |
| 9:41 am | Customer books and sends a PO |
| Day 2, morning | Driver picks up in North York |
| 11:34 am | Delivered in Concord |
Two questions from dispatch were all it took to price it: tarp or no tarp, and the ready date. The height was already in the request, which is why the trailer choice was easy.
What made it fast
- The height was in the form. "120 inches high" told dispatch it was a step deck before anyone picked up the phone.
- One truck, one stop. A dedicated trailer went straight from the crate shop to the plant, with nothing else on the deck.
- Paperwork the same day. The PO and credit form came back by early afternoon, so the truck was set for the morning.
Got a tall piece?
Send the height, length, width and weight, the pickup and delivery, and when it's ready. Dispatch names the trailer with the price within 1 business hour. More on what to send for a fast quote, or request a quote now.
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